Shipping & Delivery Policy
We aim to ensure quick, safe, and reliable delivery for all our customers worldwide. Please read the following Shipping & Delivery Policy, applicable to all domestic and international orders placed on our website.
Order Processing Time
The delivery will be executed as per the terms agreed with our experts from the date of order confirmation.
Shipping Partners
We deliver products across India and worldwide through our trusted logistics partners.
- Domestic (India): Blue Dart, DTDC, Delhivery, and other reputed local couriers based on service availability.
Estimated Delivery Timelines
Domestic Deliveries (India)
As mentioned on Website.
International Deliveries
These timelines are approximate and may vary due to customs, courier network issues, or unforeseen events. Customers with urgent deadlines are advised to place orders in advance.
Tentative Shipping Time
Shipping timelines mentioned on the website are indicative only and cannot be guaranteed.
External delays from logistics providers are beyond our control.
Domestic Orders (India)
- Shipping charges apply unless explicitly stated as free shipping on a specific product or offer.
- Charges, if applicable, will be indicated on the product page or communicated during order placement.
Delivery Hours
- Deliveries occur between 8:45 AM – 5:15 PM (IST) on Business Days (Monday to Friday).
- Shipping during public holidays is not guaranteed.
Express Shipping
- Express delivery can be arranged upon request.
- Additional charges apply and free shipping does not apply to express requests.
Delivery Attempts
If the customer is unavailable during delivery:
- The courier partner will attempt redelivery.
- The package may be held at the nearest courier office for pickup.
For deliveries made to office addresses, products may be handed over at the main security desk as per building policies.
Delay & Liability
While we strive to deliver orders in the shortest time possible, we are not responsible for delays caused by:
- Natural calamities
- Customer unavailability
- Logistics provider delays
- Incorrect or incomplete shipping details provided by the customer.
- Customs clearance issues
Support
For any additional queries or clarifications, please contact us at:
info@instrukart.in